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We serve clients worldwide with distributed teams and local expertise.
Primary operations center serving US and Canadian clients with 24/7 support coverage.
Email: [email protected]
European operations serving GDPR-compliant infrastructure solutions across all EU markets.
Email: [email protected]
Regional expertise for APAC markets with specialized knowledge of local compliance requirements.
Email: [email protected]
Remote-first approach enables us to serve clients globally with the same high-quality service and expertise regardless of location.
Find quick answers to common questions about our services.
IT as a Service (ITaaS) is a subscription-based model where businesses can access IT services, infrastructure, and expertise on demand. Instead of building and maintaining your own IT department, you can leverage our team of specialists and resources as needed, paying only for what you use.
For critical issues, our response time is typically under 15 minutes. We maintain 24/7 monitoring and support teams across multiple time zones to ensure we can address urgent matters at any time. Our service level agreements (SLAs) provide guaranteed response times based on issue severity.
Yes, we specialize in integrating with and optimizing existing infrastructure. Our team will assess your current setup and develop a plan to enhance, maintain, or gradually transition your systems as needed. We work with a wide range of technologies and can adapt to your specific environment.
We implement comprehensive security measures including multi-factor authentication, end-to-end encryption, regular security audits, penetration testing, and compliance with industry standards (ISO 27001, SOC 2, GDPR, etc.). Our security approach is defense-in-depth, with multiple layers of protection for your systems and data.
We take data privacy and compliance very seriously. Our team stays current with regulations across industries and regions, including GDPR, HIPAA, PCI DSS, and others. We implement appropriate controls, documentation, and processes to ensure your data is handled in accordance with relevant regulations and best practices.
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